1. Who we are and what this policy covers
Soul Direction Astrology LLC, doing business as MyAstroBody (“we,” “us,” or “our”), operates myastrobody.com. This policy explains how we collect, use, disclose, retain, and protect personal information through the website and the MyAstroBody features expressly covered by this policy, including chart tools, Soul Codes, Soli AI, digital oracle tools, waitlist signups, and purchases or bookings.
Privacy contact: admin@myastrobody.com. Business address: Cedar Grove, New Jersey, USA.
This policy describes available services. Before enabling a new feature that changes how personal information is handled, we will update the relevant disclosures and obtain consent when required.
2. Information we collect
Account and contact information: Name, email address, login or authentication details, profile photo if you upload one, preferences, onboarding answers, and information you provide when contacting us or joining a waitlist.
Birth and chart information: Birth date, birth time, birthplace, selected chart settings, and saved chart data. Birthplace is information you enter; it is distinct from real-time device location. The website’s birth and destination searches use entered place names and selected coordinates, not a browser request for your live device location. Derived information may include astrological placements, chart interpretations, Soul Codes, numerology results, and other reports generated from your inputs.
Soli interactions: Prompts, messages, generated responses, chart context supplied to Soli, and feedback. Voice features process microphone audio, speech transcripts, and generated speech. Messages may contain personal or sensitive information that you choose to provide. Please avoid sharing unnecessary health information, payment details, passwords, or confidential information about other people.
Purchases and bookings: Order details, selected services, payment status, billing contact details, appointment information, and shipping details where physical products are offered. Stripe processes payments. MyAstroBody receives transaction identifiers, amounts, status, invoice or receipt links, buyer contact information, and shipping or booking details relevant to the purchase. Payment card entry is handled by Stripe’s payment interface rather than a MyAstroBody card-entry form.
Technical and usage information: Service requests can include an IP address for rate limiting; application logs record account or request identifiers, operations, timestamps, status, and errors. Browser storage records login state, interface preferences, and temporary chart, onboarding, or checkout state. When configured, Sentry receives error diagnostics and Langfuse receives AI-operation diagnostics such as model, usage, timing, and account or session identifiers.
Other people’s information: If a supported feature allows you to save another person’s chart, we receive the details you enter. Only submit information you have permission or another lawful basis to provide. People whose information has been submitted may contact admin@myastrobody.com to request information or exercise applicable rights. Do not submit children’s birth information unless the feature has been specifically approved and configured for lawful processing of children’s information.
3. Where information comes from
We receive information directly from you, through your use of the services, and from Stripe for payment and checkout information. We generate chart results and related interpretations from the information supplied. Place searches use GeoNames location data to resolve entered locations. AI and voice providers return generated responses, transcripts, or speech for the features you use.
4. How we use information
We use personal information to create and manage accounts; calculate and save charts and reports; provide Soli responses and requested digital features; fulfill purchases and bookings; respond to support requests; send transactional notices; prevent misuse and secure the services; comply with legal obligations; and understand service performance and correct errors.
If we send promotional emails, we do so where legally permitted and obtain consent when required. You can contact admin@myastrobody.com to unsubscribe or use an unsubscribe link where provided in a promotional email. Necessary service, security, and transaction messages may continue.
Saved chart data, onboarding answers, preferences, and recent conversation history personalize the insights you request. Authorized administrators can access account, profile, chat, and order information through support and administration tools. Error and AI-operation diagnostics help investigate failures and service performance; this is not a promise that identifiable chats are used to train models.
5. Soli AI and your information
Soli uses AI APIs. The application supports OpenAI, Anthropic, and Google as configured model providers; these are alternatives, not three providers automatically receiving every message. Some chart, oracle, relocation, and timing features use OpenAI explicitly. The provider handling a request receives the information assembled for that feature, which may include your message, recent conversation history, display or preferred name, selected birth and chart information, personalization answers, and the saved reading or report you ask about. Do not assume information you include in a message is removed before the provider receives it.
When you use voice features, microphone audio is sent to Deepgram for speech-to-text processing, and text selected for spoken responses is sent to ElevenLabs for speech generation.
MyAstroBody retains saved conversations without a fixed automatic expiration. Section 8 explains account closure and deletion requests. Provider processing, retention, and any use of inputs or outputs are governed by the provider’s applicable service policies and the configuration and agreements for that service. We do not state a fixed provider retention period or guarantee that provider processing excludes model training. Review the applicable provider information linked below and contact admin@myastrobody.com with questions before submitting sensitive information.
Soli outputs are automated interpretations and may infer personal themes from your inputs. They provide reflective content, not decisions determining legal rights, credit, employment, insurance, or access to essential services.
6. How we disclose information
We disclose information needed to operate requested services to the infrastructure running our website and database; Amazon Web Services Simple Email Service for service emails when configured; Stripe for payments; the configured AI providers described in section 5; and Deepgram and ElevenLabs when you use voice features. Sentry and Langfuse may process the diagnostic information described in section 2 when those services are configured. Authentication and reader-booking records are managed by the application rather than a separate social-login or scheduling provider. Providers process information to deliver their services, subject to their applicable agreements and policies; Stripe and other providers may also have independent legal and security obligations.
Reader booking records include the selected reader, contact details, and information you submit for the session. Authorized booking administrators can use those details to arrange and support the requested session. When reader notifications are enabled, booking details and customer contact information are emailed to the selected reader after payment so that you can arrange the session directly. Review any separate reader privacy information presented before sharing further information directly with a reader.
We may disclose information when reasonably necessary to comply with law or valid legal process, protect rights and safety, investigate fraud or abuse, or establish or defend legal claims. If our business undergoes a merger, acquisition, or asset transfer, information may be transferred subject to applicable law and any required notice.
We disclose information at your direction or with your consent where appropriate. Do not include information you are not authorized to share when submitting a request or communicating with a reader.
Sale of personal information: MyAstroBody does not sell your personal information. We use it for MyAstroBody’s own business purposes described in this policy. This does not mean that no outside provider processes information: providers needed to host the service, deliver email, process payments, or generate Soli responses are described above. The website does not include cross-site targeted-advertising pixels in its application code.
You may email admin@myastrobody.com with the subject “Privacy opt-out” to request any opt-out right applicable to your information. Unsubscribing from promotional emails changes your email preference; it does not by itself delete account information or opt you out of other processing.
8. Retention and deletion
MyAstroBody keeps account information, saved birth/chart information, and Soli conversations without a fixed automatic expiration. This does not override deletion rights or other legal limits. We keep personal information only as long as reasonably needed for the purposes disclosed, including legal, accounting, security, and dispute-resolution needs. Order, payment-status, and tax records may need to be retained to meet applicable legal obligations. Support records may be retained for the request and related disputes or legal obligations.
Use Settings → Profile → Delete Account to close your account, or email admin@myastrobody.com. The current account control deactivates the account and retains stored data; it does not automatically purge account, birth/chart, or chat records. To request deletion of personal information rather than account closure alone, email admin@myastrobody.com with the subject “Privacy request.”
We may retain limited information where permitted or required by law, such as transaction records or information needed to address fraud or legal claims. No fixed backup-erasure or provider-deletion schedule is promised here. Provider retention is governed by the applicable provider policies described in section 5. Closing an account may not cancel a separately billed subscription.
9. Security
Safeguards include password hashing, authenticated access controls, account-scoped checks for saved charts and conversations, and restricted administration tools. These measures do not make the service risk-free. No method of internet transmission or electronic storage is completely secure. Contact admin@myastrobody.com if you believe your account or information has been compromised.
10. Your choices and privacy rights
You can review and update your name, email, and profile photo in Settings → Profile and your birth information in Settings → Chart. You can manage browser storage through your browser, contact us about promotional email preferences, and submit privacy requests at admin@myastrobody.com.
Depending on your location and the laws applicable to our business, you may have rights to access or obtain a copy of information; correct inaccuracies; request deletion; withdraw consent; object to or restrict certain processing; receive portable data; and opt out of sale, sharing, targeted advertising, or certain profiling. Where required, you may appeal a denied request by emailing admin@myastrobody.com with the subject “Privacy appeal” and use an authorized agent.
To request access, correction, deletion, or a portable copy, email admin@myastrobody.com with the subject “Privacy request,” identify the request, and provide the email associated with your account if you have one. Do not send passwords, full payment details, or unnecessary identity documents. You do not need to create a new account to submit a request.
We will verify access, correction, deletion, and portability requests using information reasonably necessary to confirm identity and authority, respond within applicable legal deadlines, and explain relevant limits or exceptions. Opt-out requests will not require authentication where the applicable law prohibits it.
For requests governed by New Jersey’s Data Privacy Act, we will respond within 45 days, subject to a permitted additional 45-day extension with timely notice and explanation and any required disclosure information. If we decline a request, we will explain why and how to appeal. Email admin@myastrobody.com with the subject “Privacy appeal” and identify the decision you are appealing. We will respond to an applicable New Jersey appeal within 45 days with a written explanation. If the appeal is denied, we will provide a way to contact the New Jersey Division of Consumer Affairs to submit a complaint. Applicable requests are provided free of charge as required by law. We will not unlawfully discriminate against you for exercising protected privacy rights. You may complain to the competent privacy regulator where applicable.
11. International users and transfers
We operate from the United States. Information may be processed by the service providers described in this policy in the countries where they operate their services. Cross-border processing may involve different privacy protections. Contact admin@myastrobody.com for information about processing relevant to your request and any safeguards required by applicable law.
12. Children and teens
Accounts and Soli AI are intended for users aged 13 or older, subject to higher local age or consent requirements. Users who are minors must have parent or guardian permission under our Terms. Permission to use an account does not replace any separate parental consent required for processing personal information under applicable law.
Current registration requirement: MyAstroBody account registration requires you to be 18 or older. The general age language above does not authorize registration by users under 18.
Our online account and AI services are not intended for children under 13. If you believe a child under 13 has provided personal information, contact admin@myastrobody.com so we can investigate and take legally required steps, including deletion where appropriate.
Children’s books, cards, and merchandise are intended to be purchased by adults and do not authorize children to create accounts. Do not submit children’s birth information unless a feature has been specifically approved and configured for lawful processing of children’s information.
13. Third-party links
External websites and independent providers handle information under their own policies. Review those policies before sharing information. This does not reduce our responsibility for processing under our control.
14. Changes and contact
We will post revisions with an updated effective date. For material changes, we will provide notice on the website and obtain consent when required before using information for a new purpose.
Questions and requests: Soul Direction Astrology LLC, Cedar Grove, New Jersey, USA, admin@myastrobody.com.